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Senior Software Engineer

The person filling this role will have technical responsibility for the modern React/Redux/Node web stack that hosts Wonderbly.com. This role has enormous breadth and depth and is the key Engineering hire for this year. You will interact across the whole stack, be that caching strategy for our global network of edge nodes while also proposing new ways to improve our internals, be that API integrations or emerging JavaScript patterns and tooling. Additionally you’ll be leading small teams to deliver features and allowing them to benefit from your experience.

Who, or what, is Wonderbly?

We're glad you asked! At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.

Engineering at Wonderbly

At Wonderbly we take our engineering seriously. We empower teams to make their own decisions and choose the best tools for the job. There is no mandated stack and while we work together to make smart decisions, we prefer creativity over conformity.  Each team supports their stack end-to-end, from design to scale to uptime. We make sure each system has clear contracts with no hand-offs.

As for technology we choose tooling suitable for the domain. For example we build our website using Nodejs & React. Our E-commerce system is built using the open source Solidus project, written in Ruby. We actively contribute open source code, especially in Solidus (we employ developers who are on the core team). Our product rendering is an exciting mixture of tooling and languages, reflecting the demands of our complex products, pushing the modern web stack into publishing tech.

About you

Seasoned - you’re closing in on 10 or more years experience, 5 at senior level Authority - deep knowledge of the modern web stack with focus on modern Javascript development with emphasis on universal code Experienced - can judge when the situation requires a new approach and can introduce change effectively Teacher - people learn from just being around you - a natural teacher, you mentor others while leading joint design sessions and are always happy to review others work Design thinker - you have a love for beautifully crafted products that delight people Futurist - always researching what’s next and then plotting how you can take us there SEATDF - this wasn't meant to look like an acrostic poem, sorry for leading you astray

What you’ll be doing

  • Work with engineers, designers and product managers to deliver our exciting product roadmap
  • Lead to the design and architecture of our website stack
  • Work with our BI team to get the data you need to deliver improvements to conversion, speed, quality and efficiency - be that in page rendering, build improvements or A/B tests
  • Build for ever increasing numbers of users, products and transactions

Why join Wonderbly?

  • You’ll get a sweet, SWEET training budget. £1k to attend whichever conference or training you’d like, wherever you like. Or you could learn some Spanish in Dalston, it's your call.
  • We offer Yoga class every Monday night; just one of the many ways we keep centred and calm, despite the (occasional) chaos of startup life.
  • We also have massages if yoga isn’t your thing, for everyone who wants one on Fridays.
  • A lot to think about? We offer mental health support through Sanctus, where you can speak to a wellness coach about how you’re doing.
  • Childcare vouchers, health insurance and our cycle to work scheme will keep you and your family in tip-top shape.
  • We have an office sauna, showers, and secure bike parking facilities.
  • We also provide a matched pension contribution to show you we care.
  • We have heaps of snacks. Like, so many snacks. And you can always suggest your favourite new ones to be added to our shopping trolley.
  • Speaking of food: Team lunches. We nearly forgot team lunches. Every Thursday our Studio Manager, Shim, orders some super delish food from somewhere in London and we gorge ourselves. It sounds intense, but it's actually quite chill.
  • Our office is full of puppies.

Backend Engineer

We’re looking for a Ruby dev to join our full-stack engineering team. Working closely with your squad of developers, product managers, designers & stakeholders from the whole business,you’ll be ensuring customers can browse our product catalogue via an API, store items in cart, check out and purchase and then in the background orchestrate our global network of manufacturers and couriers.

Our e-commerce stack is built using Solidus, the Ruby e-commerce engine forked from Spree. We do a lot for the community, not least of all regularly contributing features and bug fixes upstream. We recently hosted SolidusConf in London and are lucky to count a core committer in our team. We sell in every country in the world and have implemented a large and ever growing network of payment providers. We are directly connected to a global network of manufacturers who use our custom system to direct millions of orders around the world.

Who, or what, is Wonderbly?

We're glad you asked! At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.

Engineering at Wonderbly

At Wonderbly we take our engineering seriously. We empower teams to make their own decisions and choose the best tools for the job. There is no mandated stack and while we work together to make smart decisions, we prefer creativity over conformity. Each team supports their stack end-to-end, from design to scale to uptime. We make sure each system has clear contracts with no hand-offs.

As for technology we choose tooling suitable for the domain. For example we build our website using Nodejs & React. Our e-commerce system is built using the open source Solidus project, written in Ruby. We actively contribute open source code, especially in Solidus (we employ developers who are on the core team). Our product rendering is an exciting mixture of tooling and languages, reflecting the demands of our complex products, pushing the modern web stack into publishing tech.

Together we form a talented team of individuals mixing experience, gender and domain expertise in our Hackney studio. No-one should ever stop learning so every year you will have a training/conference budget to use at your discretion. We make time to fine-tune our stacks as part of our roadmap and you’ll always be considering ways to improve what we do.. Finally, you’ll love our Lunch & Learn sessions, which can be engineering specific or delivered by an inspirational guest. The best way to find out more is to apply - we’d love to show you around

A bit about you

  • You have a love for beautifully crafted products that delight people
  • Lots of Ruby/Rails experience with emphasis on well modularised, easy to maintain and review code
  • Considerate of other systems and design thoughtful APIs
  • A deep understanding and thirst for ever more knowledge of the modern web stack
  • Enjoy working in ecommerce at a global scale
  • Pairing with other engineers is second nature
  • Loves to contribute to joint design sessions
  • Always happy to review peers work
  • Constantly thinking of new directions and improvements we can take based on data, and be able to articulate your ideas to the team

What you'll be doing

  • Collaborate with engineers, designers and product managers to deliver new experiences for our website
  • Contribute to the design and architecture of our ecommerce stack
  • Working to build in Solidus
  • Work with our BI team to get the data you need to deliver improvements to conversion, speed, quality and efficiency - be that in page rendering, build improvements or A/B tests
  • Build for ever growing numbers of users, products and transactions

Why join Wonderbly?

  • You’ll get a sweet, SWEET training budget. £1k to attend whichever conference or training you’d like, wherever you like. Or you could learn some Spanish in Dalston, it's your call.
  • We offer Yoga class every Monday night; just one of the many ways we keep centred and calm, despite the (occasional) chaos of startup life.
  • We also have massages if yoga isn’t your thing, for everyone who wants one on Fridays.
  • A lot to think about? We offer mental health support through Sanctus, where you can speak to a wellness coach about how you’re doing.
  • Childcare vouchers, health insurance and our cycle to work scheme will keep you and your family in tip-top shape.
  • We have an office sauna, showers, and secure bike parking facilities.
  • We also provide a matched pension contribution to show you we care.
  • We have heaps of snacks. Like, so many snacks. And you can always suggest your favourite new ones to be added to our shopping trolley.
  • Speaking of food: Team lunches. We nearly forgot team lunches. Every Thursday our Studio Manager, Shim, orders some super delish food from somewhere in London and we gorge ourselves. It sounds intense, but it's actually quite chill.
  • Our office is full of puppies.

Digital Designer

Who, or what, is Wonderbly?

We're glad you asked! At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.

About you

  • 4+ years experience, some of which will have come from having worked at a reputable design, advertising or communications agency
  • You should be comfortable in using data to solve problems and delivering against commercial objectives
  • Confident in implementing design systems
  • Competent in Sketch, Adobe suite, Marvel, Invision
  • You have worked closely with brands
  • Be comfortable presenting, and being challenged.
  • You are optimistic, proactive and open to change
  • You can deliver and are decisive
  • You’ll have a natural urge to explore bigger and better ways to visually communicate
  • You will be able to demonstrate a understanding of UX challenges
  • If you have experience in designing responsive sites for well-known brands then awesome!
  • Kind, Curious, Courageous (our three values, and we hope they’re some of yours, too!)

About the role

  • You will be taking briefs and transforming them into intuitive, accessible, and beautiful designs that emotionally connect with our customers.
  • Working with the team and stakeholders across the business to deliver these design solutions
  • Owning the end-to-end design process for any project you work on (with support from the Digital Design Director)
  • Supporting internal teams to shape requirements
  • Iterating through design concepts quickly with appropriate feedback from colleagues
  • Testing designs using a range of techniques
  • Initiating smaller projects

Why join Wonderbly?

  • You’ll get a sweet, SWEET training budget. £1k to attend whichever conference or training you’d like, wherever you like. Or you could learn some Spanish in Dalston, it's your call.
  • We offer Yoga class every Monday night; just one of the many ways we keep centred and calm, despite the (occasional) chaos of startup life.
  • We also have massages if yoga isn’t your thing, for everyone who wants one on Fridays.
  • A lot to think about? We offer mental health support through Sanctus, where you can speak to a wellness coach about how you’re doing.
  • Childcare vouchers, health insurance and our cycle to work scheme will keep you and your family in tip-top shape.
  • We have an office sauna, showers, and secure bike parking facilities.
  • We also provide a matched pension contribution to show you we care.
  • We have heaps of snacks. Like, so many snacks. And you can always suggest your favourite new ones to be added to our shopping trolley.
  • Speaking of food: Team lunches. We nearly forgot team lunches. Every Thursday our Studio Manager, Shim, orders some super delish food from somewhere in London and we gorge ourselves. It sounds intense, but it's actually quite chill.
  • Our office is full of puppies.

Paid Social Marketer

Who, or what, is Wonderbly?

We're glad you asked! At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.

About the Team

You'll be joining a team of performance marketing experts, who manage all paid marketing for Wonderbly globally. We manage all activities in-house, collaborating alongside our gifted design team to get the best creative content out there, serving the right customers at the right time. We live and breathe performance marketing and all of our activities are carefully analysed with help of our BI team, who built us our attribution model.

We're currently getting ready for our biggest holiday season yet, preparing all our performance marketing channels for a brand new range of products we are launching this year!

We’re looking for an ambitious performance marketer to help us further fuel growth of our successful Facebook marketing. If you’ve got strong commercial experience in paid social marketing, if you’re a highly analytical but equally creative marketer who cannot stop testing different set-ups and are obsesses about every single campaign detail until you have found the winning combination, this role could be for you.

What you’ll be doing

  • Collaborating alongside our existing marketing team, helping drive new and innovative content
  • Assisting in running global campaigns for our entire range (including our latest innovations out later this year!)
  • Working with our Facebook Marketing Partner Platform to help organise, structure, retarget and prospect new markets (...we use Smartly)
  • Handling budget requirements to help maximise sales efficiency and performance

A bit about you

  • Clever, curious and kind (key values at Wonderbly and hopefully yours too)
  • An outstanding knowledge of social media marketing, Facebook especially, helping push highly effective integrated content, optimise market trends and understand social media metrics
  • An obsessive learner but also willing to share your own in-depth experiences with the team; helping create new and fresh methodologies
  • Demonstrate strong commercial experience working in paid social marketing and a proven track record in performance optimisation
  • Taking an Agile, optimistic approach to projects
  • You know all about lookalikes and DPA’s
  • Experience running campaigns in a Facebook Marketing Partner Platform such as Smartly or similar
  • Experience of managing budgets, including forecasting back to the team
  • A test and learn approach to developing your ideas, able to bring others on the journey with you. We live the “test small, fail fast” mantra to discover opportunities
  • Extremely analytical and data-driven, digging deep into the numbers to understand what works using data and web analytics, excel spreadsheets or other means necessary
  • A familiarity of marketing attribution models
  • Good eye for design; whilst we have an excellent creative team, you’ll be able to feedback on ideas for how we can best make use of new media platforms

Why join Wonderbly?

  • You’ll get a sweet, SWEET training budget. £1k to attend whichever conference or training you’d like, wherever you like. Or you could learn some Spanish in Dalston, it's your call.
  • We offer Yoga class every Monday night; just one of the many ways we keep centred and calm, despite the (occasional) chaos of startup life.
  • We also have massages if yoga isn’t your thing, for everyone who wants one on Fridays.
  • A lot to think about? We offer mental health support through Sanctus, where you can speak to a wellness coach about how you’re doing.
  • Childcare vouchers, health insurance and our cycle to work scheme will keep you and your family in tip-top shape.
  • We have an office sauna, showers, and secure bike parking facilities.
  • We also provide a matched pension contribution to show you we care.
  • We have heaps of snacks. Like, so many snacks. And you can always suggest your favourite new ones to be added to our shopping trolley.
  • Speaking of food: Team lunches. We nearly forgot team lunches. Every Thursday our Studio Manager, Shim, orders some super delish food from somewhere in London and we gorge ourselves. It sounds intense, but it's actually quite chill.
  • Our office is full of puppies.

Storybook Producer - R&D

Who, or what, is Wonderbly?

We're glad you asked! At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.

We’re looking for a design and research oriented producer to come and work on some early stage ideas we have exploring the way in which we can apply our personalisation and story telling techniques to other printed media.

We’d like to meet people that love doing early stage prototyping and organising consumer research. Having worked in a lean startup environment or innovation function would be a plus. You’ll also need to be interested in the interfaces between digital and physical formats - whatever we make it’s going to end up being a print on demand product of some sort.

Please note:

We have several exciting projects for multidisciplinary story producers at Wonderbly starting in Q3 2017 to work on our 2018 release plan.

Have a look through the opportunities below and get in touch - if there’s not an exact fit, but you think you’d be great at developing personalised story products do please reach out anyway.

Other open roles in the Story Studio -

Storybook Producer - Flagship Project

Storybook Producer Suite of Books

A bit about you!

  • Demonstrable experience developing innovative new products
  • Skills in digital product design and rapid prototyping
  • Skills in user research
  • Passion for storytelling and children’s media
  • Interest in print on demand (POD) products a strong plus
  • Kind, Curious, Courageous (our three values, and we hope they’re some of yours, too!)

A note on process

Generally speaking our producers are expected to run through our entire story creation process which looks like this:

1 - Development - producers normally spend two to four weeks developing a project from the initial business / consumer brief and the goal is to quickly get a prototype story tested with consumers and in front of our NPD forum. This is a great ‘get to know each other’ kind of project.

2 - Concepting - once we greenlight for concepting we typically spend two to four months developing a story up to high fidelity. In this time we recruit the production team and run lots of tests with consumers and bring the research outputs and the overall product design back to the NPD forum.

3 - Production - once we greenlight for production we then spend two to nine months developing the final production assets. At this point the producer takes on responsibility shipping the whole product end to end, including briefing and integrating into the business across our rendering technology, marketing, manufacturing operations and ecommerce teams.

Most the projects above are at the pre-development stage or have had some development. This means we have clear briefs and maybe some ideas of creative direction. We’d expect to generally commission a short ‘get to know each other’ project of two to four weeks to start with and then we’d move to a longer contract. But we’re flexible!

Storybook Producer - Flagship Project

Who, or what, is Wonderbly?

We're glad you asked! At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.

We’re looking for a story producer, perhaps exec level, with experience of taking established IP and pushing it to new levels to come and run a flagship story project for us. This is a classic Wonderbly release, we’re aiming to do a lavish, super high quality product using a full team of writers, illustrators and creative techs.

In addition to the main story production work there are other challenging production projects to run alongside this including working with external partners on associated product releases.

The main product within the project is currently scheduled to ship in July 2018, so this is potentially a year-long project.

Please note: We have several exciting projects for multidisciplinary story producers at Wonderbly starting in Q3 2017 to work on our 2018 release plan.

Have a look through the opportunities below and get in touch - if there’s not an exact fit, but you think you’d be great at developing personalised story products do please reach out anyway.

Other open roles in the Story Studio -

Storybook Producer Suite of Books

Storybook Producer R&D

A bit about you!

  • Demonstrable experience developing existing childrens IP into new formats and categories
  • Demonstrable experience managing multi-disciplinary creatives (your creative team will probably be 3-5 people)
  • Strong budget and schedule management
  • Passion for storytelling and children’s media
  • It would probably help if you have worked in animation, game design or another complex storytelling environment. We find people who have only done books and simple projects tend not to thrive as well at Wonderbly
  • Kind, Curious, Courageous (our three values, and we hope they’re some of yours, too!)

A note on process

Generally speaking our producers are expected to run through our entire story creation process which looks like this:

1 - Development - producers normally spend two to four weeks developing a project from the initial business / consumer brief and the goal is to quickly get a prototype story tested with consumers and in front of our NPD forum. This is a great ‘get to know each other’ kind of project.

2 - Concepting - once we greenlight for concepting we typically spend two to four months developing a story up to high fidelity. In this time we recruit the production team and run lots of tests with consumers and bring the research outputs and the overall product design back to the NPD forum.

3 - Production - once we greenlight for production we then spend two to nine months developing the final production assets. At this point the producer takes on responsibility shipping the whole product end to end, including briefing and integrating into the business across our rendering technology, marketing, manufacturing operations and ecommerce teams.

Most the projects above are at the pre-development stage or have had some development. This means we have clear briefs and maybe some ideas of creative direction. We’d expect to generally commission a short ‘get to know each other’ project of two to four weeks to start with and then we’d move to a longer contract. But we’re flexible!

Holiday Customer Service Angels

We're after some extra helping hands to come and spread the magic of Wonderbly across the world this holiday season! We’re searching high and low for remote Customer Service Angels to support our busy team over the most wonderful time of the year.

What would you get up to in this fun, flexible role? We're so glad that you asked...

Customer Service at Wonderbly

People approach us with all kinds of queries. Sometimes they want to know how much shipping is to Shanghai, or Melbourne, or Minneapolis. Other times, a book has gone on a different route in the mail and we need to re-create it ASAP in time for a special surprise. Occasionally a customer would like to change a shipping address, or add a personal dedication, or just ask how we make our magic happen (we can’t reveal all our secrets!) We also get an incredible amount of feedback with ideas for improvements or future products, and lots & lots of heartfelt thanks and praise (n’awww!).

Those are only a handful of examples of the issues and topics we face on a daily basis. And we like to answer and solve ALL of these inquiries in the same way: super responsive, polite, empathic, and delightful. We handle our customer support through a collaborative online platform where you can respond, solve, escalate, re-assign, tag and archive all queries in an efficient and transparent way. If you know how to use Facebook or Gmail, you’ll have no problems with our system.

Oh, and did we mention that we call our Customer Services representatives Angels after a character in one of our books? That's how special we think they are!

A bit about you

  • You've got a flair for friendly and positive digital communication - you know how to be nice, and genuinely lovely online
  • Fluency in English language (written and spoken) is essential
  • We're also looking for bilingual customer service superstars, so if you're fluent in French, German, Spanish, Italian, Dutch, Chinese or Japanese we'd love to hear from you
  • You’re looking for a genuinely exciting and meaningful new adventure, and the idea of making children more curious and kind sounds awesome
  • You must be available for at least 20 hours per week (flexible, including evenings and some weekends)
  • You’re a super motivated, dedicated, smart and an energetic self-starter
  • Ability to work under pressure and adapt quickly to adverse situations
  • You love children, children’s books, and our range of beautiful products!

A bit about the role

  • The role is a remote working opportunity, with some time flexibility to suit you - e.g. mornings, evenings and weekends.
  • There will be an paid induction period with our marvellous training and co-ordinating team, along with a detailed explanation of how it all works.
  • Please note that this is a temporary position until towards the end of January, with the potential of staying longer term if we require.

Who, or what, is Wonderbly?

We're glad you asked!

At Wonderbly we're making the most technically ambitious physical books ever invented. Ever. We’re making storybooks magical for a new generation by creating impossible stories on a timeless medium; like a story that is created entirely out of a child’s name, or making a book with 10,000 illustrations, OR the world's first book that shows your own neighbourhood, your own street, your own house(!) in a book made especially for you (using NASA images). Oh, and speaking of NASA, we’d like to take this opportunity to brag that Tim Peake read Our Incredible Intergalactic Journey Home in actual space.

We write, illustrate, build, design, and sell all of our products directly, and have a terrific team working to produce our wonderful products spanning from Art Directors to Dev Ops. Working together we have sold more than 2.5 million books, games and posters in every country in the world, and we’re just getting started! With the work you’ll do here with us, we’d like to think we’re on track towards becoming the UK’s most admired creative company.